Ideal passed ISO9001 quality system certification in 2006. We promote whole-staff-participation quality management mode that every employee participates in all activities related to quality. We strictly follow relevant quality standards in each link of design and construction, as well as strictly promote and implement GEP and GMP specifications. Ideal sets up comprehensive quality control standards and key quality control points to implement process quality control of project; and sets up comprehensive safety management measures to carry out whole-staff-participation safety management mode of project.

Ideal has been adhering to "Innovative, Professional, Efficient, Active, Faithful" concept, in the service of more than 100 pharmaceutical companies at home and abroad. Ideal has established a professional pre-sale, in-sale and perfect after-sale service system.

Our Customers :

After-sales service :

Equipped with professional after-sales service department. 

Visit clients on a regular basis to establish tracking files.

Within warranty period and due to quality problem of equipment, after receiving notification, we will response in 8 hours to know situation, analysis reason and provide troubleshooting solutions. Also we can arrive at client’s site within 24 hours to repair equipment free of charge.

Help clients set up annual maintenance plan.